How I Got into Roblox as a Design Intern

Roblox logo on a black background
Source: Official Roblox Rebrand

After 3 months of networking and interviews, I will be joining Roblox as a Design Intern for Summer 2022.

Not gonna lie, the final round interview was stressful, especially the behavioral interview. I’ll explain why later.

In this post, I will share my entire application process for Roblox and takeaways. Hope this will help whoever’s interested in applying in the future.

Timeline

Sep — Oct 2021 / Networking + Calls

Oct 20, 2021 / Application submitted

Nov 19, 2021 / Received Take Home Assignment

Dec 1, 2021 / Received email for final round interview

Dec 6, 2021 / Final Round Interview

Jan 7, 2021 / Offer Received

Back in September 2021…

Lone woman staring into the distance in a misty background
Photo by Andrew Neel on Unsplash

I was lost.

I was a college sophomore who didn’t know what industry or company I wanted to work at.

As a result, I locked myself in a room one day and wrote down all my career-related thoughts. I wrote down my strengths, weaknesses, things to improve, aspirations, everything.

A whiteboard filled with my career-related thoughts
Messy handwriting indeed…

And one key question I asked myself was:

What are the three industries I want to work in or explore as a designer?

I wanted to be specific. And I wanted to do something that interests or excites me.

In the end, I listed out these three:

  1. Music
  2. Gaming
  3. XR (VR/AR)

This list gave me a sense of direction and focus for internship search.

At this point, if you know what Roblox is, you can guess that I was super excited because the company embodies all three of my interests!

And so, the grind begins!

Referrals are HUGE

If you get one takeaway from this article, it’s this:

Prioritize referrals over application.

I got all my interviews because of referrals. I rarely heard back from the ones I cold applied.

Why?

Because when you cold apply, the system scans your information first. There’s a possibility that the system won’t approve, and that’s game over. And even if you make it past, you will compete against thousands of applicants. The recruiters might not even have the time to read your application.

Now, you might say:

Maybe you’re just not that good of a designer Guo…

Person sweating
Source

Woah there what’s up with the negativity? Okay, I may not be the best designer in the room, but I want to do whatever I can to be seen.

And if you want an internship, you should too.

So, back to my point: What do referrals do? You get to skip past what I just talked about.

You go straight to the recruiter / hiring manager.

For context, I talked to a total of five Roblox designers / design interns before I applied. And I got four referrals for the internship. I’m not saying that you need so many referrals, but it definitely helps.

Massive thanks to Ashley Miao, Emily Louie, Zhuoran Deng, Serene Supakkul, and Lesley Zhao for the amazing calls!

Without referrals, I know Roblox won’t even consider my application as a college sophomore.

Thus, I applied end of October, and got a email from the recruiter about the next steps around early November!

Take-home assignment

For this, Roblox gave me a week to complete it, which I thought was a reasonable amount of time.

Only that it was during Thanksgiving break…

Group of people face palming
Source

I definitely lost some sleep trying to cram out the designs. I even emailed the recruiter for a potential extension.

But in the end, I still grinded it out and submitted before the due date.

If you want to know what I did for the assignment, feel free to reach out via LinkedIn! Here are some tips when doing it:

Be thorough about your process

Have a clear process and articulate your design decisions. Be intentional with every step! For example, below is a standard process I follow:

Phase 1 - Research

  • Understand Assignment
  • Desk Research
  • User Research

Phase 2 - Synthesis

  • Persona
  • User Story
  • User Journey
  • User Flow

Phase 3 - Ideation

  • App Requirements
  • Information Architecture
  • Assumptions
  • Constraints
  • Tradeoffs
  • Low-Fidelity Wireframes
  • Mid-Fidelity Wireframes

Phase 4 - Final Designs

  • Hi-Fidelity Wireframes
  • Visual Design

Phase 5 - Reflections

  • If have more time...
  • Learnings

Think about long-term goals

This is more Roblox specific. But one of the company’s values is “Take the Long View.” Won’t hurt to think about this and present how you envision the interface in a few years!

Research is important!

Desk research, competitive analysis, user research: These are all super important!

Other things to consider:

Think about the following: app requirements, constraints, assumptions, and tradeoffs. This will help you make better informed decisions and show the depth of your thinking.

Here were some more resources that I looked at when doing the take-home assignment:

For the presentation, I used Figma to create my slides. I find it easier to use than Google Slides.

Sneak peek of my take-home assignment

After I submitted, I got an email back in early December saying that I’m moving on to the final round interviews!

Final round interviews

The final round interviews consists of two virtual interviews:

  1. Behavioral Interview (45 mins)
  2. Design Challenge Deep Dive (45 mins)

Behavioral Interview (45 mins)

Description: This is our chance to get to know you and an opportunity for you to ask us questions about Roblox. Questions in this interview will center around resilience/grit, innovation, and team work amongst other qualities we value in our employees at Roblox.

Remember how I said the final round interview was stressful?

Here’s why:

  1. This was my first ever behavioral interview
  2. I really, REALLY wanted to get in
  3. I thought I prepped enough, but NOPE

Let’s talk about the third reason.

To prep, I created a Google doc with common behavioral interview questions and my answers.

Roblox designers told me that the interviewer, likely a Design Manager, will ask me questions about teamwork and leadership.

What I didn’t realize was the breadth of questions the interviewer asked. I remember when he asked me:

Tell me about a time when your collaboration with others didn’t work out so well.

I froze.

I know. I know. This is a standard question.

But I just didn’t adequately prepare my responses. I’m not saying that I’ve never had any bad collaborations.

Anyways, that was the first time I panicked during an interview.

Thus, in the span of 0.5 seconds, I remembered that I wrote down a response that’s sort of related, so I talked about it.

After I finished, the interviewer said:

Oh… um Guo… I was more interested in the inter-human relationship instead of the project logic itself. Do you have another example?

Jesus.

So, I came up with an example on the spot. And this happened for several questions during the interview such as:

  • Tell me an example when your experience as a leader didn’t go so well.
  • What’s your biggest design failure?
  • What’s the most innovative and out-of-the-box designs you’ve made?

But there was one highlight of the interview. The interviewer did like one of my last responses about my biggest design failures. In the end, he said this to me:

Don’t be afraid to show your vulnerability. Because that’s when I truly get to know you as a designer. And showing it demonstrates a level of self-awareness that will take you far down the path.

So, here are some takeaways from the behavioral interviews: 

Over prep > no prep

I fell short on this. This behavioral interview was a slap on the face. Remember, write down all the common behavioral questions and rehearse your responses! Be prepared! Your confidence rises when you know you did your work!

Smile! Relax :))

Remember, the interviewer is a human too. Make the interview more conversational!

Ask thoughtful questions

This is crucial because it demonstrates your interests towards the position and company! Some of the questions I asked included:

  • What challenges might I encounter if I take on this position?
  • With the recent RDC 2021 conference and the major updates, what are some of the updates you’re most excited about?
  • Is there anything in my resume or background that could be concerning or I should address?

Design Challenge Deep Dive (45 min)

For this round, I went through my design challenge with a Senior UX Designer at Roblox.

My presentation took around 15 minutes. Then, the senior designer asked me follow-up questions. Afterwards, we chatted about Roblox and the future of the metaverse.

I thought this round went a lot smoother than the previous one, and here are some tips for the presentation:

Display final designs in the first few slides

This is my personal preference. But I like to show my final deliverables to let the interviewers know what to expect.

Present final designs with user in mind

To do this is, envision your persona using your app/product.‍

Let’s imagine Michael is on the subway and has nothing to do. He then…

This can set the context and help the interviewer imagine what it’s like to use your app/product. Walk through how Michael uses the app! Remember:

Always come back to your personas and users.

Waiting…

After the final interview, I felt bad. I didn’t think it went well.

Still, I waited for around a month.

And on January 7th, I got this email from the recruiter:

I tried to stay calm. This has to be good right?

After an hour, I received a call, and I was offered the summer design intern role for Roblox!

Takeaways

Before I finish the article, here are some of the things you can do to increase your chances:

  1. Create a compelling portfolio and resume. This will increase the chances of getting a referral.
  2. Submit the application as soon as it comes out (Speed is king!)
  3. Reach out to Roblox designers/interns early in the recruiting season (early September or earlier). Learn more about the company and role. If it works out, you might get a referral!

And that’s a wrap!

Looking back, the application process was around one and a half month, which was faster than I thought.

One benefit of going through the application process is that I get to understand myself better as a designer. And I definitely felt that after the behavioral interview.

Anyways, I hope this article helps you in any way. For everyone who’s on the application grind, you got this!

Thank you for being awesome and reading this far :)

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